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Description
The Harmony 880 Advanced Universal Remote puts you in control of your entire audio-video system with just one button. It´s home entertainment the way it should be simple. more
The Harmony 880 Advanced Universal Remote puts you in control of your entire audio-video system with just one button. It´s home entertainment the way it should be simple. minimize
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Notes
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Harmony 880 Advanced Universal Remote Reviews
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Harmony 880 Review |
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Reviewed on 19th July 2010:
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I've been using this remote for about a year and a half now. It has some great features that I can't live without, however the craftsmanship and ergonomics of this thing really ruin it for me.
First, the good... I love how this Harmony switches on and off multiple devices with the press of a single button. That feature is the bread and butter of this remote and it's great. Instead of wading through the inputs menu of multiple devices on multiple remotes, I press one button and the remote takes care of it all. If a command is missed by a device, for whatever reason, the "help" button almost always fixes the problem with one press. I would rate this remote a 3 or 4 because of these features if not for the shabby build quality.
The first remote I had for about year before it needed to be replaced. The charging dock stopped charging the remote. I contacted Logitech's technical support and without any hassle, they sent me a brand new remote. I'd rate Logitech's tech support A+, but I am not reviewing their service, I'm reviewing this remote.
I've been using the second remote for 6 months now. I press the volume up button and it turns the volume down. It's broken... 0 for 2
As these remotes broke on me I became more critical of the design. I realized I disliked the screen. I bought the remote because of the screen and now I hated it. It is a novel idea but it takes up way too much button pushing real-estate. Besides hitting it once to turn things on I rarely use it, and because of it, buttons that I use often are all tiny and scrunched at the bottom.
Besides the size of the buttons the design and layout of them also leaves a lot to be desired. All of the function buttons are almost exactly the same size and there is not any tactile differences between them. This leads to lots of miss-presses. Also, the number pad is extremely low on the remote which makes using it without two hands very unbalanced and uncomfortable.
I was hoping this remote would be the end-all, be-all remote. Unfortunately, it was not for me. My next remote needs to have the single-button-for-multiple- devices feature, like this one, but it also needs big and chunky buttons, and a more ergonomic design. |
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Can't Beat It for the Price... Even if it's Several Years Old |
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Reviewed on 27th June 2010:
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So, my bro-in-law has the Harmony One big pimpin remote. I was impressed. Touch screen, etc. I was thumbing thru craigslist, and saw a Harmony 880. I saw the reviews here, and bought the thing for $[...]. Brought it home, downloaded the software from [...], completed the necessary information, and BAM, the dang thing worked perfectly. I have several decent remotes, but absolutely nothing in this range compares. I would gladly pay the retail price for this remote. It replaced four remotes with a single button for each respective gadget. Unbelievable. I'm cheap, so I won't be getting the Harmony One (until I find it on CL for next to nothing), and this is the very next best thing to it. There are numerous complaints on the charging cradle. No issues here with that. Ok, you have to sometimes move it around on the cradle a bit to land it perfectly. For my price, I'm ok with that that. Buy this remote wherever you find it. You won't be dissappointed. It has changed my life. Not really, but it is impressive ;D |
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Good remote, poor quality |
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Reviewed on 17th June 2010:
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I've had this remote for over 2 years now. The setup took a little getting use to, but after I got it configured my 5 year old son can use it. Aside from having to point it at the devices for about 5-10 seconds while it sends the signal to all of the devices, it's pretty straight forward. The online configure tool can be fustrating because when something's not right with a configuration, when you change it, the update to the remote can take a couple of minutes... only to find out there's somethign else wrong with it. Overall I really like the Harmony remotes but please read below.
This is my second Harmony remote to fail in 5 years. I've got remotes on stereo components that I bought over 20 years ago that still work! Both have failed due to the recharge terminals getting pushed up into the remote. This makes it so that you first have to stack change under the remote so the contacts meet, then eventually not even that works.
When I contacted customer support, they told me that there isn't a repair service for Harmony remotes. For a line of remotes that can cost over 400$, that's insane. The best they could offer was a 50% off coupon on a new remote. This made me aggitated, so I went into the garage and unscrewed the cover, took out the circut board only to see that the terminals were very thin coated tin. So I took a small steel punch and a rubber mallet and tapped the terminals back to the original position. I repaired the remote in less than 10 minutes and Logitech doesn't even offer this service. I've voiced this fustrating to Logitech and they simply stated to put this information in the satisfaction survey at the end of the trouble ticket. This is pathetic for a company that's been around and sells higher end remotes. |
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DURABILTY/BUILD SUCKS!!!! |
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Reviewed on 15th June 2010:
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Like many typical households I have the TV, AV Receiver, PS3, CD Player, DVR, etc. I hated using the cable company's remote to have to select each item, turn it on, select cable to change channels, select AUX to change volume, back to cable to use the DVR functions, etc.
I found this wonderful remote that you create activities and it'll turn on the items that are needed, it'll even select the surround mode, etc provided you set it up that way.
I've happily used it over the last 18 months but noticed the other night that the volume up button was transmitting a signal. Volume down still worked. Pressed harder, signal sent. Well now, no signal.
Why? Cause the damn thing is cheaply built and other keys are now failing too!
I logged onto the Logitech website only to find MANY, MANY other people have this remote with the same issue. Logitechs response: We'll give you 50% of the cost of a new one (purchased through them). It's a shame that that is how they treat people who spend over $100 on any item.
Stay away from this remote if you are looking for an advanced remote. |
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Works as advertised! |
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Reviewed on 18th May 2010:
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I got my Harmony 880 over a year ago. It took all of 10 minutes to program. I have a home theater with a Sony TV, Sony Blu-ray player, Onkyo receiver, Nintendo Wii, and a ATSC set top box. I also have my computer with all the music on it connected to the receiver.
The remote has buttons you press with different activities that will in turn power on each component to get you going. For example, one of the ativities is to watch TV. The remote is programed to turn on the TV, receiver, and set top box. It will change the receiver to Video 1 output, and change the TV to Video input. All with just one press of a button. Before I got this remote, I would have to use 3 remotes and press at least 5-7 buttons just to start watching TV. I know that sounds like I'm lazy, but my family isn't very tech savy and they would have no clue what buttons to push (or video inputs) to play a Blu-ray or watch TV (okay, maybe they know to press the 'power' button). The price for this remote is worth it if you have a home theater or suround sound system. Your set up may be more complicated than mine, but even for my simple set up I would not go back to another remote!
The only downside to this remote, is it doesn't program itself, however, it does have a feature to learn other remotes, which I have never had the need for (yet). Instead of memorizing codes or having to find your universal remote's instructions, you just connect your Harmony to your computer via a USB cable (included). The Logitech software walks you through all the ins and outs of what actions it needs to take when setting up an activity. You will need to know the brand and model #'s of your components, which are usually stamped somewhere on them. The remote is customizable with different icons and screensavers you can make. When you put the remote in the charger, and for me it is only about every month, you can import images into the remote to make a slide show. All the buttons on the remote are back lit and it has a nice color LCD screen. If you shake the remote, you'll hear something that sounds like a piece of sand rattling inside, but don't worry, it's a switch that senses movement of the remote and turns on the back light to the remote and "wakes" it up.
You really have to experience this remote for yourself. If you are wanting a home theater, I highly recommend this remote!
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Requires a lot of customization |
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Reviewed on 10th May 2010:
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This remote is supposed to be easy to configure and use. With my modest TV, DVD, DirecTV, and sometimes PC input configuration, it took a few frustating hours to get it to work the way I wanted.
For some reason, the software refuses to recognize the "TV" input as an input. So when programming the 880 to toggle between my TV, DVD, and DirecTV receiver, the input selection keeps being off by 1. The only work-around I found was to program a fake input at the top of the input list to make the programming work correctly.
Another annoyance is that when the remote looses its signal, it just assumes all the devices are turned off even when they are on. There is no fix for this. You have to use the "Help" key to force the shutdown of all the devices (interupting what you are currently doing), and then re-start your activity.
Overall, I still like this remote because I do like that I can control multiple devices with just one remote. But it is not worth the $100+ I paid for it. |
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Perfect remote marred by poor reliability |
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Reviewed on 3rd April 2010:
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We purchased this Harmony 880 remote in Dec 2009 as a replacement to our old Harmony 676 that simply stopped working after 3 years. We loved the H880. responsive buttons, well-placed and well thought-out, and very configurable after some getting used to the programming software. We prefer the programmable buttons on the H880 over touch-screen button of Harmony One since I don't have to look at the remote to hit the correct button (can't do that with touch screen since there's no tactile button placement feedback, and i have a tendency to inadvertently hit the button on the touch screen when I pick up the Harmony One. don't have that problem with H880).
Unfortunately as of March 2010 (4mo after purchase) the contact between the cradle and the remote is failing and the only way for the remote to charge correctly is to keep the remote slightly elevated off the cradle (accomplished by placing a folded piece of paper in strategic locations of the cradle). Similar to defective cradle/charging issues many reviewer has posted. Also, the LCD screen developed a pretty bad burn-in and is starting to look a little "worn". Contacted Logitech and they determined that the unit is defective, but as H880 was discontinued they can't send a replacement. Logitech did say they'll send a comparable replacement free of charge since H880 is still within its original warranty, but it's not the H880 we liked.
If it weren't for the reliability problem this was a perfect remote for us. So, if you are lucky enough to end up with a good unit, you'll love it. but if you're like many of us who end up with poor reliability, you'll be disappointed. Other option is to purchase an extended warranty so if the unit does fail, you have the option to get your purchase price back. |
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Just OK. |
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Reviewed on 10th March 2010:
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I recently upgraded to the 880 model. I miss the 670 model which is very sturdy.The buttons are raised and make them easier to use.They glow well in the dark unlike the 880 model which seems very cheap and only the screen glows in the dark.The 880 buttons however are better organized, most located below the central channel select while the 670 buttons are all over the place like most traditional remote control.So if you have used a remote control before, you will get used to the 670 model but for easier use the 880 model is better.The prints on the 670 model are larger and durable while the 880 model prints are smaller and of cheaper quality.
The 880 model looks very cheap and delicate.It is far from looking sleek which I think was the intention of the designers.The 670 is well designed for everyday hard use. I have dropped the 670 several times and find it very sturdy. My main complaint with the 670 model is that it does not have a re-chargeable base while the 880 model has.
Some reviewers have had problems with the rechargeable cradle. I have been fortunate to have one that the remote sits comfortable on.When I place the remote on the rechargeable cradle, I always make sure to see the battery re-charging icon on the display screen before I walk away. Which is an indication that the battery is charging and I have never had problems.I just do not drop the remote on the cradle and walk away. which I guess most users do, only to come back that their remote did not charge because it did not make good contact.I always have the battery indicator on the remote showing full charge each day after several hours of TV watching with the remote off the cradle. I enjoy this bit and it is the very reason I bought the 880 model, so I do not have to change batteries every 12 or so weeks.
I find the 880 model response time faster than the 670 model, maybe the 670 is slower because of use. Both models have a wide field of IR range. I do not have to aim both remotes directly to my appliances' IR eye, to get them to work. Which is great! My Samsung TV remote has to be pointed directly to the TV's IR eye for the TV to pick up the remote signal.The buttons of the 670 model has the number embossed unlike the 880 model.The numbers on the 880 models are cheap ink prints that will fade off with time.The letters and numbers on the 880 model are smaller in size than the 670 model.I always have to take my time looking at the prints on the 880 model. I wish the 670 model has a re-chargeable base and I have recommended to Logitech Harmony on their website to revisit the 670 model and make a rechargeable cradle for it.The design of the 670 model is almost flawless to me.If you do not mind buying new batteries every 12 to 16 weeks, I will strongly recommend the 670 model over the 880 model.But if changing batteries will be irritating to you as it was for me then go for the 880 or any other model with a re-chargeable base.I went for the 880 model because of the favorable reviews on it and cost.To be fair to the 670 model it does warn you when the batteries are weak but for me that happens rather too frequently. Both models have easy set-up and do a good job controlling all dedicated appliances-cable box,TV,Oppo Blu-ray player,Phillips 6 piece HTIB and the xbox 360. |
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1 of 1 people found the following review helpful:
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Great at first, slow decline, then utter failure |
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Reviewed on 3rd August 2009:
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We bought this after a desperate search for a truly good universal remote. We had been through several that just plain sucked. However, after the initial set-up, we were absolutely thrilled with it! We loved everything about it! It seemed to be the perfect solution to all of our needs - plus, it was really cool. We could put pictures in the background and set up the menus to absolutely anything we wanted, and my husband could plug it in to his computer and transform it to do everything under the sun. We were ecstatic!
However, within six months, the single-button shortcuts stopped working. We had to turn on each component individually. No amount of wrangling seemed to make a difference - it just wouldn't get fixed. Very annoying.
After a year, practically none of the buttons work at all. The volume control is gone. Almost nothing works. It's completely ridiculous. I realize electronics are not designed to last forever - but it's been a YEAR. Call me crazy, but I think we should still be able to turn the volume up or down with a remote we paid almost $200 for after twelve months.
I would NOT recommend this remote to anyone. If you had asked me four months in, I would have given you a hearty hell yes, but now - absolutely not. It's a waste of money. It's really too bad, but the fact is, it will just fall apart on you. |
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The Only Remote You Need |
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Strengths:
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Ease of use |
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Weaknesses:
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May be tricky to set-up for some |
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Reviewed By bubbleheaddiver89 on 5th January 2008:
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Much research on the web showed many (mostly) negative reviews and this made me uneasy but I decided to take the plunge based on the positive reviews I read. I consider myself above-average when it comes to configurining electronics.
Equipment I needed to set up included a Samsung DLP 50" TV, Toshiba HDDVD, a Panasonic HT system that's about 4 or 5 years old, XBOX 360, and a Motorola HD DVR cable box. My configuration is as follows: Watch TV: TV on and set to S-Video, Motorolla cable box on, HT on and set to Aux. Watch a DVD: TV on and set to HDMI, HT on and set to TV, Toshiba on. Play XBOX: TV on and set to component 1, HT on and set to TV, XBOX on. Naturally, it took 4 remotes plus one game controller to do all of the different settings plus having to go in and out of menus.
The remote arrived and I immediately liked the asthetics of it. It appears to be well-made. The battery had enough charge to begin programming it. I managed to get everything set up via the USB and software. Entering the devices was very easy. All I had to do was write down the make and model numbers. There were a few problems synching the devices to power up and down together but the remote's built-in help quickly solved it.
I did have one problem. It was getting the DVR and OnDemand buttons on the LCD screen. I called Logitech customer support and was not on hold very long when a lady attempted to help me. Unfortunately, she did not speak or understand English very well. While she really did try to help, it just wasn't working and I ended the call. At this point, I was really thinking about returning the remote because I simply couldn't get the two buttons on the screen. After a bit more fidgeting with the remote, I decided to call back to see if I got someone else. A very cheerful guy answered and quickly solved my issue for me. He could actually go into my software on his end and set up the remote the way I wanted. I found out he was on the West Coast. After call #1, I was afraid Logitech does what many computer companies do, and have call centers manned overseas.
I now have everything working perfectly and couldn't be happier with my purchase. Logitech sent a customer satisfaction survey following my second call. I never received one from my first experience.
The remote is an absolute joy to operate. My wife loves it and my 4 former remotes are safely tucked away in a drawer. MOST OF THE NEGATIVE REVIEWS SEEM TO BE CENTERED AROUND BATTERY CHARGING AND/OR PROGRAMMING THE REMOTE. MY BATTERY CHARGES VERY WELL AND IF YOU CAN NOT GET THE REMOTE TO SET-UP PROPERLY, CALL TECH SUPPORT, THEY WILL MAKE IT WORK FOR YOU IN A TIMELY MANNER. |
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It's great |
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Strengths:
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Everything in one powerfull remote |
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Weaknesses:
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I can understand that some people might have trouble with the setup |
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Reviewed By moorshu on 26th July 2006:
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The remote is great, I have it about 1 year now and I can do more with the Harmony 880 than I could do with the remote that came with my TV.
The web interface is good (but I agree with another user who says that it is slow).
They had the remote codes for everything I have, including an 8 year old Samsung stereo, just enter the brand and model numbers and presto all commands are there, very impressive!
The possibilities are endless, I have it setup for some activities that require 5 devices to turn on and be put in a certain mode and it works flawlessly.
Setting all this up did take some time and I did need to contact Logitech support twice (I work in IT, it does not happen very often that I contact support). I contacted them by email and even though it took more than a day, their response was very good and resolved my issues completely.
Sometimes it does get out of sync with the actual situation (HDR is on but remote thinks it is off), at that point I cover the remote with my hand and set it in the state that it has to be in, those things are inevitable.
Overall, it is one of the best purchases I did last year! |
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A very good, but not perfect universal remote |
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Strengths:
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First true Universal remote I've owned, Web updatable |
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Weaknesses:
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Ergonomics, Web UI, No Macros, Help |
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Reviewed By ciemo@pacbell.net on 5th July 2005:
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I've owned several other "universal/programmable" remotes, all under $250. This one is the best so far. However, it's not perfect.
What I do like is that the buttons are a good set and work well with Tivo (many other remotes don't), my DVD player, my Cable set-top box, and my TV.
Another likable attribute is that the Web programmable UI is pretty comprehensive and that there are many many opportunities to remap buttons.
Okay, now the downsides:
1) Less than stellar ergonomics. The oval arrows (up, down, left, right) ring is too small for my hands (and I have small hands). It's uncomfortable to operate Tivo menus using this ring. The volume and channel buttons are too stylistic to operate comfortably with your eyes off the remote. Logitech designers should take styling cues from the Sony Tivo remote.
2) The WebUI is very clunky. All programming operations must be done via the Web UI. The UI is appallingly slow. There is no reason for the UI to be as slow as it is.
3) The default key mappings are not always correct and will take multiple iterations with the slow Web UI to get it right. But atleast you can eventually "get it right".
4) The Activities menus and Help features are interesting and more "intelligent" than most other remotes -- they remember the operating state of all components. However, if the state is not correct for any reason (a component is on when the remote thinks it is off), you can end up in 20-questions hell as the Help walks you through each component one-by-one-by-one-by-one. I really want a menu of buttons for changing power and A/V inputs on a component by component basis. You can add these virtual buttons to the menu yourself, however, there is no macro feature for programming a sequence such as "TV/Video menu, 5" to get your Tivo input set up correctly on the TV.
So, should you buy it? Well, the wife and baby sitter can now operate the AV system with a single remote. I've yet to teach my 6 year old to operate the system with the remote (he has, however, mastered the Tivo remote).
Maybe Logitech will listen and a future software update will get me the features I want.
It's a tough call. At the price, it's a bit expensive. It does work as advertised, but there is certainly room for improvement. |
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New Keys and Remotes Here
Buy Automotive Keys & Remotes Here Wholesale Direct & Save. Order Now.
www.Keyless-Remotes.com
|
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|
$9.95 Remote Free Ship
Sirius Satellite Radio Remote Free Shipping on All Orders.
Sirius.Remote.emtcompany.com
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